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Privacy Policy

Privacy Policy

This Privacy Policy explains how Cycle Craft collects, uses, shares, and retains personal data when you use our website and workshop services. It applies to service inquiries, bicycle intake, inspections, repairs, collections, and related communications.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, schedule appointments, receive and assess bicycles, prepare inspections and quotes, carry out approved repairs and adjustments, manage payments, provide service summaries, maintain records, improve site reliability, and meet legal or accounting obligations. We may also use data to communicate about service status, parts availability, and approval of additional work where needed.

Processing is limited to the operational needs of the workshop and website.
02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, payment processing, record management, or similar operational functions. We may also share relevant information with suppliers or parts providers when needed to confirm compatibility, availability, or order status for approved work.

Operational recipients are selected for the limited tasks they perform on our behalf.
03 · Legal basis

Legal Disclosures

We may disclose personal data where required to comply with law, lawful requests, court orders, tax obligations, or other regulatory duties. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the business, our customers, or others.

Legal disclosures are limited to what is necessary in the circumstances.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing based on legitimate interests where that ground applies, and you may ask us to review a request if you believe it was handled incorrectly.

Available rights may depend on the nature of the request and applicable law.
Requests

How to Make a Request

To protect privacy and prevent misuse, we may ask for information needed to verify your identity and understand your request. If a request cannot be fully granted, we will explain the reason in general terms and, where appropriate, provide the part of the request that can be completed.

Requests are reviewed against identity, scope, and legal retention requirements before action is taken.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purposes described in this policy, including service administration, accounting, dispute handling, and compliance. When data is no longer required, we delete it or de-identify it in a reasonable manner, subject to any legal duty to retain specific records.

Retention is based on service needs, legal obligations, and recordkeeping requirements.
Policy Updates

Policy Changes

The updated version will apply from the stated effective date. Where changes are material, we will take reasonable steps to make the revised policy available through the website or other appropriate notice channels before or when the change takes effect.

We may revise this policy when our practices, services, or legal obligations change.

Contact Information

Email contact
info@meteorstorefloor.click
Telephone contact
+91 81221 98786
Postal address
1, 100 Feet Ring Road, Bengaluru, IN
Privacy contact

Use the contact details below for privacy questions, requests, or complaints about this policy.

Contact Page
01

Data We Collect

We may collect identifiers and contact details, service request information, bicycle and repair details, appointment and intake records, payment and billing records, communication content, and limited technical data such as device and usage information. Where relevant, we also process information needed to assess service scope, compatibility, and approval of additional work.

The categories of data collected depend on how users interact with the workshop and website.
02

Sources of Data

We receive personal data when you submit an inquiry, book a service, bring in a bicycle for inspection or repair, approve a quote, make a payment, or contact us by phone, email, form, or in person. We may also generate internal records from inspection findings, service summaries, and website usage logs.

Most information comes directly from users during booking, intake, and follow-up communication.
03

Types of Cookies

We may use essential cookies to support site security and core functions, functional cookies to remember basic preferences, and analytics cookies to understand how the site is used. We do not rely on cookies to collect unnecessary personal data, and cookie use may vary depending on the features you access.

Cookie categories are kept limited to operational and basic analytical use.
04

Cookie Controls

We use standard cookies and similar technologies for basic site operation, performance measurement, and form handling. You can manage cookies through your browser controls, including blocking or deleting them, but some features may not function properly if essential cookies are disabled.

Browser settings can be used to limit or remove cookies, subject to site functionality.